How long does it take to process and ship my order?
Please Allow 3-5 business days (excluding Saturdays, Sundays, and Holidays) for your order to be processed, packaged, and shipped. Allow 24 hours before tracking shipment
Are there more sizes available than what's shown on the website?
We Apologize for any inconvenience, but the sizes you see on the website are all that we have available.
All Sales are FINAL
*unless Damaged, Defective, or incorrect Items were sent which must be reported within 7 days of delivery and refunds are processed to the original method of payment.
We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time. All returns/ exchanges will be authorized at the discretion of Neckbreakerz.
In the event of incorrect sizing exchanges are permitted based upon size availability.
Items must be unworn, unwashed, and have original tags attached. Shoes must be unworn, show no signs of wear, and returned in their original packaging.
Please allow 3-5 business days to process your return
Refunds are refunded via store credit in the form of Neckbreakerz E-Gift Card
We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.
Is it safe to shop at Neckbreakerz?
When you shop at Neckbreakerzstore.com, you can rest assured that your personal information is secured utilizing best in class encryption and online protection technologies.
All transactions are protected with SSL encryption, the standard for safe e-commerce activities.
During the transaction process, all personally identifiable information (including your name, address and credit card number) is encrypted and safeguarded.
It’s Our privilege to serve you. Feel confident knowing that we do everything possible to ensure you have a safe, secure and fun shopping experience.
We greatly appreciate your support.
Are we a consignment store?
Yes, we resell dead-stock sneakers as well as clothing from brands such as Essentials, Supreme, Antisocial Social Club, Warren Lotos, and more. We are also an authorized retailer for brands such as The Hundreds, New Era, Mitchell and Ness, Diamond Supply, PRPS, and more. Be sure to visit the Shop tab to explore our current brand list and latest releases.
Do we purchase shoes and clothing?
We only purchase unworn dead-stock sneakers. We carefully inspect every sneaker for authenticity and wear.
Trademark Affiliation Disclaimer Policy
This policy serves to clarify that we, Neckbreakerz, are an independent entity and have no direct affiliation, association, or endorsement from the trademark owner(s) of any mentioned product, service, brand, or trademark.
Our use of any trademark is solely for descriptive or informational purposes, and it does not imply a partnership, sponsorship, endorsement, or relationship with the trademark owner(s).
Furthermore, any mention of trademarks is intended to illustrate our commitment to providing accurate and helpful information to our audience.
We acknowledge the rights of trademark owners and respect their intellectual property rights. If there are any concerns regarding the use of a specific trademark, please contact us at email@example.com for prompt resolution.
This disclaimer policy is subject to change without notice. Last updated on 9/25/23.